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Hospitality & Ordering · Bespoke Development

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EasyGrub

Takeaways' own ordering channel — not another marketplace

Flat fee

per order — not a percentage commission

White-label

every takeaway gets its own branded app

Direct payouts

money lands in the takeaway's own Stripe account

The challenge

Marketplace platforms have takeaways in a corner: double-digit commission on every order, the customer relationship owned by the platform, and the restaurant reduced to a listing among its competitors. For a busy independent, 'online ordering' had come to mean giving away the margin on the orders they'd have received anyway.

Takeaways needed their own channel — their brand, their customers, their money — without needing to become a software company to get it.

What we built

EasyGrub gives every takeaway its own ordering channel: a branded iOS and Android app built from a white-label template, plus web ordering, all driven from one platform. Customers order for collection, delivery, or eat-in — including QR ordering at the table — with delivery zones defined by postcode outcode and pricing tiered by basket value.

The money works the way it should: card payments are charged directly into the takeaway's own Stripe account through Stripe Connect — with Apple Pay, Google Pay, and cash on collection supported — and the platform takes a flat per-order fee rather than a percentage of the food. The customer list belongs to the restaurant, not the platform.

Behind the counter, a vendor portal runs the operation: accept or decline orders, manage the menu with option lists and deals, coupons, opening hours with an instant online/offline override, table bookings, and staff — including clock-in attendance and recurring task checklists with overdue escalation. Onboarding is a product in itself: our internal control plane tracks every restaurant from Stripe setup to going live, with menus imported automatically from their existing Just Eat listing.

  • White-label branded apps for iOS and Android
  • Web ordering under the takeaway's own brand
  • Collection, delivery, and eat-in with QR table ordering
  • Direct Stripe Connect payments — plus Apple Pay, Google Pay, and cash
  • Flat per-order fee instead of percentage commission
  • Outcode delivery zones with basket-value price bands
  • Vendor portal — orders, menus, deals, coupons, and branding
  • Table bookings with configurable timetables
  • Staff clock-in and recurring task checklists
  • Automated menu import from existing Just Eat listings

The outcome

EasyGrub flips the marketplace model: the takeaway keeps its brand, its customer relationships, and its margin, paying a flat fee per order instead of a cut of every sale. The platform is live with its first branded takeaway apps built end-to-end, an onboarding pipeline moving restaurants from sign-up to live, and an in-store POS in development.

Services

  • Bespoke Development
  • UI/UX Design

Technology

  • .NET
  • React
  • React Native
  • SQL Server
  • Stripe Connect
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